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Get help with setup, testing, or migration

Use the same support address provided for the public app listing and merchant support.

Support email

support [at] notifystock.com

For setup, app review testing, billing questions, storefront configuration, and migration planning.

Email support

Before contacting support

  • Include the Shopify store URL
  • Mention the feature being tested
  • Share the product URL if storefront widgets are involved
  • Include screenshots for layout or setup questions
Support paths

Route the question to the right context

A stronger contact page should help merchants prepare the exact details support needs to reproduce the issue.

Storefront setup

Widget placement, app embed activation, product-page checks, and mobile layout questions.

Notification setup

Email, SMS-ready, push-ready, template review, consent wording, and delivery test questions.

Migration

CSV review, existing waitlist data, subscriber exports, and post-import validation.

Billing and plans

Public plan limits, trial wording, provider-cost questions, and plan selection.

1

Open the exact storefront or admin page where the issue appears.

2

Capture the product URL, feature name, and expected behavior.

3

Include the test email, phone, or browser push state only when relevant.

4

Share screenshots before changing settings again.

Faster reproduction

Good support starts with a clear test case.

NotifyStock support is most useful when the merchant includes the store, product, feature, channel, and screenshot needed to reproduce the behavior.

Ready to review NotifyStock?

Start with the workflow your store needs most.

Review pricing, compare feature pages, or contact support if you need help with setup details.